Privacy Policy

The Privacy Policy at My Payments Guy outlines industry requirements for the protection of personal information. The objectives of the Privacy Policy are to promote responsible management of personal information, and to keep our customers informed of these practices.

My Payments Guy limits the information we collect about our customers to strictly what we need for internal business purposes only.

We obtain your consent if we wish to use your information for any other purpose and before collecting information from third parties such as credit bureaus.

We understand that privacy is a critical issue for all customers and we are committed to protecting personal information by providing safeguards during the provision of products and services to our clients.

My Payments Guy’s Privacy Policy complies with US and Canadian federal Personal Information Protection and Electronic Documents Act.

We will continue to review this Privacy Policy to ensure it remains current with changing laws and regulations, in the event of any amendment to the Privacy Policy, a notice will be posted within this page.

business-owner

Email Address & Contact Information

We use your email address to acknowledge your comments and to reply to your questions, and we may store your communication and our reply in case we need to correspond in the future.

On certain pages, users have the option of submitting names, addresses, phone numbers, fax numbers, and email addresses for contacting you for sales or support. This data is not shared with anyone outside of our organization other than our partners or agents who assist us in providing services to you or where we are required or permitted to do so by law.

Information Release

We do not sell or trade identifiable client information to third parties. Release of your information occurs only:

  • where we have your consent; or

  • to our partners or agents who assist us in the provision of services; or

  • where we are required or permitted to do so by law.

Protecting Information

We protect your information with appropriate safeguards and security measures and we retain your information only for the time it is required for the purposes we have stated. Only those employees involved in processing data have access to this data. Any employee found in violation of our security or privacy policies is subject to disciplinary action and/or termination.

Access to Credit Card Information

We restrict access to all credit card information, and credit card numbers are not provided to merchants, partners, or agents. In the event of a customer originated chargeback, transaction information will be provided to the merchant, bank, or card issuer.

Privacy Statement

My Payments Guy recognizes the importance of respecting customers’ right to privacy and adheres to the following key principles:

  • My Payments Guy is responsible for personal information under its control.

  • The purposes for which personal information is collected will be identified at or before the time the information is collected.

  • Knowledge and consent will be obtained for the collection, use, and disclosure of personal information.

  • The collection of personal information is limited to that which is related to the purposes identified by the company.

  • Personal information will not be used or disclosed for purposes other than those for which it was collected, except with the consent of the customer or as required by law.

  • Reasonable efforts will be made to ensure that personal information is as accurate, complete, and up-to-date as is necessary for the purposes for which it is used.

  • Personal information will be protected by reasonable security safeguards.

  • Information is available to customers regarding our policies and business procedures relating to the management of personal information.

  • Upon request, and within a reasonable period of time, a customer will be informed of the disclosure of his or her personal information and will be given access to that information and is entitled to comment on the accuracy of his or her personal information, and have that information amended where appropriate.